Scenario 3 Managing Control

150 Word count

Even the most impressive car won’t go far without a steering wheel and brakes. That’s because the steering wheel and brakes are essential mechanisms for safe operation of the car while impacting the experience of being a driver or a passenger in the car. This is what the control function of management is all about. Even with exceptional planning, organization, and leadership, poor control can lead to disaster.

In Ch. 16, Kinicki and Williams (2016) provide an overview of the control function as a means to monitor performance against expectations so the organization and its people can set goals to take actions that close the gap. Let’s leverage this chapter to explore key concepts in control against brief video segments to determine how we can improve the control function at work and school.


Do notstart a new thread. Select oneof the following scenarios, develop a response, and then post the response as a reply to this discussion starter. Limit your response to 150 to 300 words, demonstrate an understanding of and cite the required readings or other credible sources that you apply, and look for opportunities to engage with and learn from others.


Scenario 3: Managing Control

In addition to reviewing the course materials, watch the Harvard Business Reviewvideo “Measure Employee Productivity Accurately” and then answer the following questions:

  1. What are barriers to success that you have observed in your organization (or a previous one)?
  2. What are the keys to successful control systems at your organization?
  3. Using “Measure Employee Productivity Accurately” and Ch. 16 as your foundation, what recommendations do you have for improving productivity at your company?

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